Privacy Policy

Privacy Policy
Effective Date: 2025-01-01

Who We Are
Welcome to TratTown.com. Our website address is: https://www.trattown.com. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with applicable laws, including Thailand’s Personal Data Protection Act (PDPA).

What Personal Data We Collect and Why We Collect It

1. Comments
When visitors leave comments on the site, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string to aid in spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes publicly visible in the context of your comment.

2. Media
If you upload images to the website, please ensure that they do not contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

3. Contact Forms
If you contact us via forms on our website, we collect your name, email address, and message content for customer support and service improvement. We do not use this information for marketing purposes unless you have given explicit consent.

4. Cookies

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
  • If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we set cookies to save your login details and display preferences. Login cookies last for two days; screen options cookies last for a year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes the login cookies.
  • Editing or publishing an article saves a cookie in your browser that expires after one day.

5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website directly. These sites may collect your data, use cookies, and track your interactions, especially if you are logged into that site.

6. Analytics
We may use analytics tools to monitor website traffic and improve user experience. These tools collect anonymized data such as your IP address, device type, and browsing behavior.

Who We Share Your Data With
We do not sell or rent your personal data. However, we may share it with:

  • Third-party service providers that assist in website functionality, payment processing, or security.
  • Law enforcement agencies if required by law.

How Long We Retain Your Data

  • Comments and associated metadata are retained indefinitely for moderation and spam detection.
  • Registered users’ profile information is stored until they delete their accounts.
  • Contact form submissions are stored for customer service purposes but are not used for marketing without explicit consent.

What Rights You Have Over Your Data

  • You can request an exported file of your personal data.
  • You can request that we erase any personal data we hold about you, except data required for legal, security, or administrative purposes.

To make a data access or deletion request, please contact us at [Insert Contact Email].

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.

How We Protect Your Data
We implement security measures, including encryption and access control, to protect your data from unauthorized access, alteration, or disclosure.

Data Breach Procedures
In case of a data breach, we will notify affected users and relevant authorities per legal requirements.

Third Parties We Receive Data From
We may receive anonymized analytics data from third-party services to improve website functionality.

Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that significantly affects users.

Industry Regulatory Disclosure Requirements
As a business operating in Thailand, we comply with the PDPA and other applicable privacy regulations.

For any questions regarding this Privacy Policy, please contact us at trattown@gmail.com